95% SETTLED IN 7 DAYS

Claim Process
Made Simple & Fast

When you need us most, we're fastest. Our promise: No hassle, no delays, no excuses. Just support when it matters.

24/7
Claim Support
5-7
Days Average
95%
Success Rate

How It Works

5 Simple Steps to Your Claim

From intimation to settlement — we've streamlined everything for your convenience.

1

Intimate Us Immediately

Within 24-48 hours of incident

Call our 24/7 claim helpline at 1800-XXX-XXXX or report online. The sooner you inform, the faster we can help.

Policy number ready
Brief description of incident
Contact details
Hospital name (for health claims)
2

Document Collection

2-3 days

We'll guide you on exact documents needed. Every case is different, and our claim specialists help you gather everything.

Claim form (we'll email it)
Policy documents
Identity proof
Specific documents based on claim type
3

Submit Documents

Same day processing

Upload digitally through our portal, email, or visit nearest branch. We accept mobile photos of documents — no need for originals initially.

Online portal (fastest)
WhatsApp to claim number
Physical submission at branch
4

Verification & Processing

3-5 days

Our team verifies documents and processes your claim. For most cases, this is automated. Complex cases get human review within 48 hours.

Automated document verification
Claim amount calculation
Hospital bill verification
Policy coverage confirmation
5

Approval & Settlement

1-2 days

Once approved, amount credited directly to your bank account. 95% of claims settled within 7 days — that's our promise.

SMS/Email notification
Direct bank transfer (NEFT/RTGS)
Claim settlement letter
Feedback request

Settlement Data

Average Settlement Times

Real data from the last 12 months. We believe in transparency.

Health Insurance Claims

Cashless (at network hospitals)
Reimbursement (any hospital)
Average Time
5-7 days
Success Rate
96%

Life Insurance Claims

Death claim
Maturity claim
Surrender value
Average Time
7-10 days
Success Rate
98%

Vehicle Insurance Claims

Cashless garage repair
Reimbursement
Total loss
Average Time
3-5 days
Success Rate
94%

Important Things to Remember

  • Intimate within 24-48 hours — Delays can complicate the process
  • Keep all original documents safe — Submit copies initially
  • Don't discard any bills/receipts — Even small ones matter
  • Follow up regularly — We send SMS updates, but you can always call
  • Ask questions — Our team is here to help, not judge

Need to File a Claim?

We're here 24/7. Call, email, or visit — whatever works best for you in this moment.